Privacy Policy
At Envogue RO Systems, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, including RO Water Purifier, AC Repair, Washing Machine Repair, Geyser Repair, and Refrigerator Repair.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact number, email address, billing address, and service location.
- Service Information: Details of the appliance/product, service requests, and maintenance records.
- Payment Information: If applicable, billing details for services rendered (processed securely through third-party providers).
- Website/Online Data: When you visit our website, we may collect non-personal information such as browser type, IP address, and cookies for better user experience.
2. How We Use Your Information
We use your information to:
- Provide and manage our services effectively.
- Schedule appointments and deliver requested repairs or installations.
- Send service updates, invoices, and customer support communication.
- Improve our services and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Trusted third-party partners who help us deliver services (e.g., payment processors).
- Legal authorities if required by law or for protection of rights, property, or safety.
4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking
Our website may use cookies to improve browsing experience. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communication at any time.
- Request details of the personal information we hold about you.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
